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Privacy Policy

We care about your privacy

You can trust Digital Elementz Media Group to always protect your privacy and under every circumstance. We understand how sensitive your personal information is, and you can rest assured that your confidentiality is, and always will be very important to us. We are committed to delivering exceptional service while shielding your privacy and protecting your personal information.

Your personal information
Personal Information is data about a recognizable person. Yet, it frequently will not include business contact information when used to connect with an individual in regard to their business role or position. From time to time we may re-identify data in order to use it for internal use in a method which does not identify you or endanger your privacy.

Why we collect your personal information
In order to provide you with accurate print quotes and other products and services, we need to collect your personal information. Your personal information is vital to the design of our products and services, and we view you and your input as an asset to this end. We may retrieve information about people connected to you, and anyone we refer to as a client in regards to this Privacy Policy. This individual data may be gathered from you directly, and it can be ascertained by any of our partners, affiliates, or other third parties.

How we use your personal information
Your personal information may be used for several purposes, such as to determine whether or not you are eligible for our products and services, e.g., to process applications which are vital to providing you with accurate quotes. We use your personal information for marketing, billing and administrative purposes, and communicating with you about provided services and products.

We collect personal data to document how our business is performing. Your personal information is included in the creation of our proprietary databases and other tools.

If there are any other purposes for your information we will disclose this new information to you in our terms of contract, or we will notify you when we gather your information, use your information, or disclose any of your data.

Data we collect
The information you give us When you enquire about, apply for, or purchase any service from Digital Elementz Media Group, we collect your personal information in order to provide you with the best possible service. When you request a quote, apply for subscription, make a payment, sign up for a newsletter or mailing list, information we collect from you includes personal information such as but not limited to your:

From third-party applications
We use the following applications and services on our website:

Cookies
This site uses cookies – small text files that are placed on your computer, smartphone, or other user-device to help our site provide a better user experience. Cookies are used to anonymously tracking data for third party applications such as Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

Your consent to use your personal information
Digital Elementz Media Group values your personal information and values your consent to our use of this information. We will get your express consent, when necessary, either verbally (over the telephone or in person), by letter, or by email.

When providing us with any personal information, you are consenting to our use of your data, including our disclosure to any third parties of your information, for as long as it may be required until such time that you notify us that your consent is withdrawn. Should you withdraw consent, it will prevent us from providing you with our products and services.

Do we share your personal data?
Digital Elementz Media Group will only share your individual data as is necessary and illustrated in this document and policy, or as it is required by law. Our company is bound to withhold Canadian as well as international laws. Our customers are subject to the same laws in their country.

Should you like to request that Digital Elementz Media Group remove your personal data from our records, or for any other matters relating to privacy and data protection, you can contact us at:

Digital Elementz Media Group
Attn: Privacy Team
56 Annie Craig Drive
Etobicoke, ON
[email protected]

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Copyright © 2007 - 2023 Digital Elementz Media Group - All Rights Reserved

Copyright © 2007 - 2022 Digital Elementz Media Group - All Rights Reserved

Artwork Upload Instructions

Your files will be processed by a DEMG pre-press technician to maximize print quality and guarantee results.

  1. Accepted file formats – We accept files in pdf, .jpg, ,.jpeg, .png, .psd, .eps, or .ai.
  2. Colour Profiles – RGB vs CMYK? While some printers can print in RGB mode, the conversion process to CMYK may produce unexpected results. It’s recommended to use a CMYK profile to match the printer process Ensure that your PDF is high resolution and that all images are using CMYK profile at 300 DPI.
  3. Fonts – All fonts must be outlined (not embedded). This avoids us having to find your font’s when prepping your file for print.
  4. Dieline’s must be a single path stroked using a separate spot colour called Dieline and should be on its own layer.
  5. Vector Graphics – Please provide vector only artwork for type, logos, shapes and all other artwork. Only provide embedded raster artwork for actual 4/C images.
  6. Black & Rich Black – Black type should have the following values: CMYK 0/0/0/100. For “Rich black” we recommend using CMYK 40/40/40/100.
  7. Trim & Bleeds – The trim size of the Illustrator file must match the final trim size of the label. For bleed, we recommend a minimum of 0.125 inches all around.
  8. Double Sided Printing – Files must be submitted with the correct orientation to ensure proper back up.
  9. Spot UV, Metallic Foils & White ink printing – For orders with custom finishing please supply a single file for your CMYK printing (if necessary) and a separate file with your spot UV layer representing the custom finish. Remember to set overprints on any Dieline.
  10. Unnecessary Objects – Make sure to DELETE any hidden layers that are not intended to print (ie: setup guides, unused layers or other hidden elements) to ensure no risk of them appearing on the final print.  Please note that form fields, comments, or annotations in PDFs will not be printed.
  11. Borders – It is best to try to avoid using borders in your design. If a border is too close to the trim, the trim may be slightly off-center.